Contact

Email is the best way to reach us: [email protected]

What to include

• Questions or help: your account's email address, and the UEI involved if it's about one organization.
• Invoice or purchase order: your plan, your organization's legal name and billing address, and who should receive the invoice.
• Forgot your password: write from your account's address and we'll send a one-time link to choose a new one.
• Refunds: see the refund policy.

We answer within 2 business days. Please don't send audit questions meant for the clearinghouse here: we aren't part of it, and it has its own help desk.